Life lessons with things go south
When you screw up:
- Apologize.
- Make it short & simple. Good apologies are unconditional.
- Sometimes, all people need is an acknowledgement of the wrongdoings. No more, no less.
- Rationalization might win the brain, never the heart.
- Stand your ground. Do not lose sight of big picture.
When somebody else screws up:
- Gently remind them why they were wrong. You will be surprised, but many people won't realize they are being an ass until somebody tells them.
- Understand where they're coming from.
- Forgive them. You are human and so are they.
- Remind yourself: people who never make mistake never try anything new.
